To maintain a clean and healthy environment, we recommend steam cleaning your carpets every 6 to 12 months for residential spaces. For commercial properties or high-traffic areas, more frequent cleaning—every 3 to 6 months—can help maintain the carpet’s appearance and extend its life.

Yes, our steam cleaning process is completely safe for children and pets. We use eco-friendly, non-toxic cleaning solutions that are gentle yet effective. The hot water extraction method also ensures deep sanitisation without the need for harmful chemicals, making it an ideal choice for homes with young children and pets.

While steam cleaning is highly effective at lifting a wide range of stains, there are some that may require specialised treatment. Our technicians are trained to handle various types of stains, including wine, pet urine, ink, and coffee, using targeted solutions for the best possible outcome. We always communicate openly with our clients about the expected results before treatment.

Our advanced equipment ensures efficient water extraction, significantly speeding up the drying process. Typically, carpets will dry within 4-6 hours, but drying time can vary based on factors such as carpet type, humidity, and room ventilation. We recommend keeping the area well-ventilated and, if possible, using fans to speed up the process.

Yes, the steam cleaning method is suitable for most carpet types, including synthetic, wool, and blended fibres. Our technicians assess the type and condition of your carpet before beginning the cleaning process, ensuring the appropriate methods are used to protect and rejuvenate your carpets.

Not at all. Steam cleaning is a gentle yet powerful method that, when performed by professionals, is safe for your carpets. Our carpet cleaning technicians are trained to adjust the temperature, pressure, and cleaning solutions based on your carpet type, preventing any risk of damage while providing a thorough clean.